Mamak88 takes the privacy and security of every member's personal data seriously. This document clearly explains what information we collect, how it is used, who may access it, and your rights as a member under Malaysian law.
The six core pillars that underpin how mamak88 protects the personal data of every member in Malaysia
All data transmitted between your device and mamak88 servers is protected by 256-bit SSL encryption – the same technology used by Maybank, CIMB and Malaysia's leading financial institutions. This means no third party can intercept or read your information while it is in transit.
Mamak88 has never and will never sell, rent, or share members' personal data with any third party for marketing or commercial purposes. Your information belongs to you — we use it solely for the purposes stated in this Privacy Policy and nothing beyond that.
Mamak88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This gives you clear legal rights to access, correct, and request the deletion of your personal data held by us, at any time of your choosing.
All mamak88 member personal data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and strict access controls. Internal access to member data is restricted to staff who require it for legitimate work purposes only.
Mamak88 members have full control over their privacy preferences through their account settings. You can choose to receive or opt out of marketing communications, manage cookie preferences, and submit personal data requests at any time through our support channels.
Mamak88 has a comprehensive security incident response procedure in place. In the event of any data breach affecting members' personal information, we will notify the affected members within 72 hours and take immediate action to contain the damage and prevent recurrence.
An overview of the types of data collected, the purposes of collection and retention periods
| Data Type | Examples of Information | Primary Purpose | Retention Period |
|---|---|---|---|
| Identity Data | Name, date of birth, identity card number | Account verification & KYC compliance | For the duration of the active account + 7 years |
| Contact Data | Phone number, email address | Service communication & security | For the duration of the active account |
| Financial Data | Bank account number, MYR transaction records | Processing deposits & withdrawals | 7 years (legal requirement) |
| Technical Data | IP address, device type, web browser | Account security & fraud detection | 13 months |
| Activity Data | Game records, betting history, login logs | Account management & responsible gaming | 5 years from the date of transaction |
| Preference Data | Notification settings, game preferences | Personalise your platform experience | Until updated or deleted |
| Communication Data | Live chat records, support emails | Complaint resolution & service improvement | 3 years |
The retention period may be extended if required by law or ongoing legal proceedings.
This Privacy Policy transparently explains how mamak88 collects, uses, stores and protects your personal data. By registering for or using the mamak88 platform, you agree to the terms of this Privacy Policy. If you have any questions, our team is ready to assist via support@mamak88.click.
This Privacy Policy is issued by mamak88 and applies to all users who access or use the mamak88 platform, including the official website and any related mobile applications. This Policy is intended to ensure full transparency in how mamak88 handles members' personal data, in compliance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA).
Mamak88 recognises that privacy is a fundamental right of every individual. We do not view personal data management as merely a legal obligation — it is a moral responsibility that we take seriously across every aspect of our platform's operations. Every data-related decision made by the mamak88 team considers the impact on members' privacy as its top priority.
This policy applies to all uses of the mamak88 platform, including account registration, deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, gaming activities such as slots, Live Casino, Sports Betting, lottery, and table games, as well as any communications with the mamak88 support team.
Mamak88 collects various categories of personal data necessary to provide a secure, fair, and responsible platform service. Below are details of the data categories we collect:
Note: mamak88 does not directly collect credit or debit card numbers. All payments are processed through certified third-party payment gateways such as FPX, Touch 'n Go and DuitNow – your card details never touch mamak88 servers.
Mamak88 members' personal data is collected through a variety of transparent and lawful means:
Mamak88 does not purchase personal data lists from any external source, nor does it engage in data scraping or any other unethical data collection practices.
Mamak88 uses members' personal data solely for the following legitimate and necessary purposes:
Data Minimisation Principle: mamak88 only collects data that is strictly necessary for the stated purposes. We do not collect personal data that is excessive or irrelevant to platform operations.
Mamak88 does not sell, rent, or share members' personal data with third parties for marketing purposes. However, to enable the platform to operate effectively, we may need to share data with the following limited categories of third parties on a strictly need-to-know basis:
Technical service providers that assist mamak88 in operating the platform — including cloud infrastructure providers, licensed game providers such as Pragmatic Play, Evolution Gaming, and NetEnt, payment service providers, and identity verification companies. All such third parties are bound by strict data protection agreements and may only use your data for the specified service purposes.
Mamak88 may be required by law to disclose certain data to Malaysian government authorities or relevant regulatory bodies upon receipt of a valid request that complies with established legal procedures. mamak88 will notify the affected member prior to any disclosure, unless prohibited from doing so by a court order or applicable law.
In the event of any merger, acquisition or sale of mamak88 assets, member data may be transferred to the acquiring party subject to an equivalent or stricter Privacy Policy. Members will be notified in advance before any such data transfer takes place and will be given the option to close their account if they do not consent.
Mamak88 continuously invests in robust security infrastructure to protect members' personal data from unauthorised access, disclosure, alteration or destruction. The technical and organisational security measures we implement include:
Joint Responsibility: While mamak88 implements robust security measures, the security of your account also depends on your own actions. Please use a strong and unique password, enable two-factor authentication where available, and never share your login credentials with anyone.
Mamak88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the mamak88 website. They help the platform remember your preferences and deliver a smoother experience.
You can manage your cookie settings through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the mamak88 platform and prevent you from logging in or completing transactions.
As a mamak88 member and a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you:
To exercise any of the rights above, please submit a written request to support@mamak88.click specifying the right you wish to exercise and your account identification details. mamak88 will process your request within 21 business days from the date the request is received.
The mamak88 platform is exclusively for individuals aged 18 and above. mamak88 does not knowingly collect, process or store the personal data of individuals under the age of 18. Our age verification system operates actively during the registration process to prevent access by underage children and teenagers.
Should mamak88 discover that personal data of a minor has been inadvertently collected, we will take immediate steps to delete that data and close the account in question. Parents or guardians who suspect their child may have registered an account with mamak88 are requested to contact us immediately at support@mamak88.click.
The mamak88 platform may contain links or integrations with third-party services such as certified game providers and payment gateways. mamak88 is not responsible for the privacy practices or content of those third-party websites or services.
This Privacy Policy applies solely to the mamak88 platform. When you interact with third-party services integrated into our platform (such as payment processing via Touch 'n Go or DuitNow), the privacy policy of the respective service provider also applies. We encourage you to read the privacy policies of those third-party service providers to understand how they handle your data.
Mamak88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements or improvements to how we protect member data. Any material amendments to this Privacy Policy will be communicated to members via in-platform notifications or by registered email at least 14 days before the changes take effect.
The "Updated" date at the top of this page will always reflect the date of the most recent amendment. mamak88 encourages you to review this Privacy Policy from time to time to stay informed about how we manage your personal data. Continued use of the platform after an amendment takes effect will be considered acceptance of the revised policy.
If you have any questions, concerns or complaints regarding how mamak88 handles your personal data, or if you wish to exercise any of your data rights, please contact us through the following channels:
All privacy-related requests and complaints will be taken seriously and responded to within the stipulated timeframe. If you are not satisfied with mamak88's response, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the regulatory body for PDPA in this country.
These rights are protected under Malaysia's Personal Data Protection Act 2010 (PDPA)
You may request a complete copy of all personal data mamak88 holds about you. Requests will be processed within 21 business days at no charge.
If any personal data we hold about you is inaccurate or out of date, you have the right to request a correction promptly and at no cost.
You may withdraw consent for data processing for specific purposes such as direct marketing at any time through your account settings.
You may request that mamak88 stop processing your personal data if doing so is causing you undue harm or distress.
You may stop receiving any marketing or promotional communications from mamak88 at any time by clicking the unsubscribe link in any of our emails.
If you are not satisfied with mamak88's response to your privacy concerns, you have the right to file a formal complaint with the JPDP Malaysia.
To exercise any of the above rights, contact us at support@mamak88.click stating the right you wish to exercise.
Mamak88 is all about fun and entertainment. We provide tools to help you play in a healthy, responsible and controlled manner at all times.
Read MoreSet daily, weekly, or monthly deposit limits through your mamak88 account settings. Limits can be reduced immediately, but increases require a 24-hour waiting period as an added safeguard.
Enable session time reminders so you always know how long you have been on the platform. mamak88's system will send you a notification when your self-set time limit has been reached.
If you feel that gaming is beginning to put pressure on your daily life or finances, use the self-exclusion feature to temporarily or permanently suspend access to your account.
Mamak88 is a platform exclusively for adults aged 18 and above. Our age verification system is always active to prevent access by minors.
The most frequently asked questions from mamak88 members about privacy and data protection
Member privacy and data security are mamak88's top priority. Register for free today and enjoy over 2,400 games on a PDPA-compliant platform, protected by 256-bit SSL encryption and operating with full transparency.